Support

Welcome to the official support page for Arkanoid – Block Breaker. If you need help, want to report a problem, or have a feature suggestion, get in touch.

Technical Problems

If the game crashes, freezes, or does not open correctly:

• Close and reopen the game.
• Restart your device.
• Install the latest version of the game.
• Update your device to the latest compatible version of iOS.
• Check that your device has sufficient free storage.

Before reinstalling the game, remember that locally stored progress, settings, or coins may be removed.

When contacting support, please include your device model, iOS version, app version, a description of the problem, steps that reproduce it, and a screenshot or screen recording if available.

In-App Purchase Support

In-app purchases are processed by Apple through the App Store. If you were charged but did not receive your purchase:

• Confirm that the purchase appears in your Apple purchase history.
• Close and reopen the game.
• Restart your device.
• Contact support with the purchase date, purchased item, and Apple receipt or order reference.

Consumable items, such as coin packs, may not be restorable after they have been used. For billing disputes or refund requests, visit reportaproblem.apple.com.

Gameplay Help

Tap Play from the main menu to begin. Control the paddle using the on-screen controls, keep the ball in play, and destroy every brick to complete the level. Different paddles may offer different gameplay characteristics — available paddles can be viewed from the Shop screen.

Feedback & Feature Requests

Suggestions for new levels, paddles, gameplay improvements, accessibility features, or other enhancements are welcome. Send feedback to saranjithkrishnan@gmail.com.

Privacy

Arkanoid – Block Breaker uses Mixpanel for limited analytics and crash reporting. It does not use player information for targeted advertising or cross-app tracking. Read the full Privacy Policy.